Symphony Messaging Dev Docs
Developer CertificationREST API
  • Start Your Developer Journey
  • Bots
    • Building Bots
    • Planning Your Bot
      • Conversational Bot
      • Interactive Bot
      • Headless Bot
    • Getting Started
      • Getting Started with BDK
      • Creating a Service Account
      • Configuration
      • Truststores
    • Overview of REST API
      • REST API Architecture
      • Overview of Pod API
      • Overview of Key Manager API
      • Overview of Agent API
      • Bot Permissions
      • REST API Reference
    • Authentication
      • RSA Authentication Workflow
      • Certificate Authentication Workflow
    • Datafeed
      • Real-Time Events
      • Overview of Streams
    • Messages
      • MessageML
        • MessageML Basics
          • Content Grouping
          • Text formatting and semantics
          • Tables
          • Images
          • Tags and mentions
            • Enhanced tags notice
          • Style Attributes
          • Special Characters
          • Emojis
        • Elements Interactive Forms
          • Buttons
            • Icon set for Buttons
          • Text Field
          • Masked Text Field
          • Text Area
          • Checkbox
          • Radio Button
          • Dropdown Menu
          • Person Selector
          • Room Selector
          • Date Picker
          • Time Picker
          • Timezone Picker
          • Table Select
          • Regular Expressions - Regex
        • Extensibility UI Actions
          • OpenChat
          • Dialog
        • Entities
          • Standard Entities
          • Custom Entities
      • PresentationML
    • Bots Best Practices
    • Open Source Code Samples
  • Extension Apps
    • Building Extension Apps
    • Planning Your App
    • Getting Started
      • Getting Started with ADK
      • Application Manifest Bundle
      • Add an Extension App to a Symphony Pod
    • Overview of Extension API
      • Initialization
      • Register and Connect
      • Extension API Services
        • Service Interface
        • Register and Subscribe
        • Modules Service
        • Entity Service
          • Entity Advanced Templating
          • Message Format - ExtensionML
        • Applications-Nav Service
        • Share Service
        • Commerce Service
        • Dialogs Service
        • UI Service
          • Receiving Conversation and User Information
          • Filter Function
    • App Authentication
      • Circle of Trust Authentication
      • OBO Authentication
  • Developer Tools
    • Symphony Messaging Generator
    • Bot Developer Kit for Java
      • Build a Conversational Bot
      • Build an Interactive Bot
      • Build a Headless Bot
      • Integrate a Bot with an Identity Provider
    • Bot Developer Kit for Python
    • App Developer Kit
      • Build a Basic Extension App
      • Build an Extension App with App Views
        • Add Buttons and Handlers to an Extension App
        • Add BDK to an Extension App for Circle of Trust
      • Build an Extension App with Message Renderers
    • Postman
    • UI Style Guide
      • Colors
      • Form Elements
      • Buttons
  • Embedded Modules
    • Symphony Messaging URI
      • Symphony Messaging URI for Mobile (deprecated)
    • Desktop interoperability
      • FDC3 intents
        • Message format
      • Configuration guide
        • Configure Interop.io
        • Configure Here Core
        • Configure Finsemble
        • Configure with Embedded Mode
        • Troubleshooting
      • Change log
    • Embedded Mode
      • Get started
      • Configuration parameters
      • Open a chat
      • Send a message
      • Create a room
      • Pin a message
      • Notifications
      • Support for extension applications
      • Open an app
      • Embedded Mode with Sponsored Access
      • Pricing tiers
      • Logout
    • Universal Webhook
      • User guide
        • Example with Splunk
      • Installation guide
  • Symphony REST API
    • Messaging REST API
    • Federation
    • Sponsored Access API
    • Enhanced Directory API
  • Developer Certification
    • Developer Certification
  • Mobile Frameworks
    • Blackberry
    • MobileIron
  • Admin Guides
    • Change Logs
      • API Agent
        • Agent - 25.5
        • Agent - 25.3 (LTS)
        • Agent - 24.12 (LTS)
        • Agent - 24.9 (LTS)
        • Agent - 24.6 (LTS)
        • Archives
          • Agent - 24.11
          • Agent - 24.10
          • Agent - 23.9 (LTS)
          • Agent - 24.8
          • Agent - 24.3 (LTS)
          • Agent - 24.2
          • Agent - 24.1
          • Agent - 23.12 (LTS)
          • Agent - 23.11
          • Agent - 23.10
          • Agent - 23.7
          • Agent - 23.6 (LTS)
          • Agent - 23.4
          • Agent - 23.3 (LTS)
          • Agent - 23.1
          • Agent - 22.12 (LTS)
          • Agent - 22.11
          • Agent - 22.10
          • Agent - 22.9 (LTS)
          • Agent - 22.8
          • Agent - 22.7
          • Agent - 22.6 (LTS)
          • Agent - 20.14
          • Agent - 20.13
          • Agent - 20.12
          • Agent - 20.10
          • Agent - 20.9 (2.62)
          • Agent - 20.7 (2.61)
          • Agent - 20.6 (2.60)
          • Agent - 20.5 (2.59)
          • Agent - 20.4 (2.58)
      • SBE (Pod API)
        • SBE - 24.1
        • SBE - 20.16
        • SBE - 20.15
        • Archives
          • SBE - 20.14
          • SBE - 20.13
          • SBE - 20.12
          • SBE - 20.10
          • SBE - 20.9 (1.62)
          • SBE - 20.7 (1.61)
          • SBE - 20.6 (1.60)
          • SBE - 20.5 (1.59)
          • SBE - 20.4 (1.58)
      • Client 2.0 APIs
        • Client 2.0 - 25.05
        • Client 2.0 - 25.03
        • Client 2.0 - 24.12
        • Client 2.0 - 24.05
        • Client 2.0 - 23.02
        • Client 2.0 - 22.11
        • Archives
          • Client 2.0 - 20.4
          • Client 2.0 - 20.5
          • Client 2.0 - 20.6
          • Client 2.0 - 20.7
          • Client 2.0 - 20.9
          • Client 2.0 - 20.10
          • Client 2.0 - 20.12
          • Client 2.0 - 22.8
          • Client 2.0 - 22.10
      • Universal Webhook
        • Univ Webhook - 2.6
        • Univ Webhook - 2.4
        • Univ Webhook - 2.2
        • Univ Webhook - 2.1
        • Univ Webhook - 2.0
    • API Change Management
    • Global Throttling
    • Agent Guide
      • Network Topology
      • Agent Download
      • Agent Installation
      • Agent Configuration Fields
      • Agent Server High Availability
      • Agent Performance Tuning
Powered by GitBook
On this page
  • Agent Download
  • Agent Changes
  • Agent 20.14.3
  • Agent 20.14.2
  • Deprecation Notice
  • APIs

Was this helpful?

Export as PDF
  1. Admin Guides
  2. Change Logs
  3. API Agent
  4. Archives

Agent - 20.14

This page describes the change log of the 20.14 patch updates of the Agent service

Last updated 2 years ago

Was this helpful?

Agent Download

To download the Agent, click .

For a list of Agent x SBE compatibilities, click .

Agent Changes

Agent 20.14.3

  • A parentMessageId field is now exposed in the payloads returned by the Agent when retrieving information of a message consecutive of either a reply or a forward; it can be used as a link to the original message.

Agent 20.14.2

  • Message Update:

    • It is now possible to choose whether to update a message silently (no notification for the user, no unread status), or instead to send the update as unread, particularly useful for important updates. In that later case, the user will view this update just as he would have viewed a new message (unread chat status, notification, mention, activity feed, etc.). Please refer to for more information.

    • Dependencies: Please note that this feature has dependencies on both SBE 20.14 and a future Client 2.0 release (not communicated yet): this means that the feature is not necessarily available to you as soon as you install this agent version.

    • Following these changes, the Message Update API will be in General Availability (GA).

  • Import message: It now possible to attach files when importing a message. See for more information.

  • DLP: Improved scan of messages sent through the Agent to better support PresentationML / MessageML features.

  • MessageML: Add support of the language attribute to the <code> tag, to adapt to each language specific display rules & syntax highlighting. See for more information.

  • Elements: Add support for the selection of multiples items in the Dropdown Menu element. See for more information.

  • Spring boot has been updated to version 2.6.6.

Deprecation Notice

APIs

    • In the future, the current Datafeed v1 APIs will transparently use the Datafeed v2 service to facilitate this transition period thanks to a bridge. This bridge will be introduced in the subsequent Agent release, June 2022.

Datafeed v1: We plan to stop the support of Datafeed v1 service in the future. Please consider migrating your Bots to Datafeed v2 APIs, documented .

However, migrating your bots to use the Datafeed v2 APIs is the only way to benefit from the improved reliability of the new Datafeed v2 service, which is more resilient to network issues and facilitates load balancing. You can benefit from a seamless migration to Datafeed v2 by leveraging the BDK in and in .

More information are available for the as well as the .

here
here
Update Message
Import Message
Code
Dropdown Menu
here
Java
Python
deprecation timeline and the introduction of the bridge
benefits of Datafeed v2