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  • Developer Tools
    • Symphony Messaging Generator
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      • Build a Conversational Bot
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      • Integrate a Bot with an Identity Provider
    • Bot Developer Kit for Python
    • App Developer Kit
      • Build a Basic Extension App
      • Build an Extension App with App Views
        • Add Buttons and Handlers to an Extension App
        • Add BDK to an Extension App for Circle of Trust
      • Build an Extension App with Message Renderers
    • Postman
    • UI Style Guide
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  • Embedded Modules
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      • Embedded Mode with Sponsored Access
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    • Universal Webhook
      • User guide
        • Example with Splunk
      • Installation guide
  • Symphony REST API
    • Messaging REST API
    • Federation
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  • Developer Certification
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    • Change Logs
      • API Agent
        • Agent - 25.3 (LTS)
        • Agent - 24.12 (LTS)
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          • Agent - 24.11
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          • Agent - 22.6 (LTS)
          • Agent - 20.14
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          • Agent - 20.10
          • Agent - 20.9 (2.62)
          • Agent - 20.7 (2.61)
          • Agent - 20.6 (2.60)
          • Agent - 20.5 (2.59)
          • Agent - 20.4 (2.58)
      • SBE (Pod API)
        • SBE - 24.1
        • SBE - 20.16
        • SBE - 20.15
        • Archives
          • SBE - 20.14
          • SBE - 20.13
          • SBE - 20.12
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          • SBE - 20.9 (1.62)
          • SBE - 20.7 (1.61)
          • SBE - 20.6 (1.60)
          • SBE - 20.5 (1.59)
          • SBE - 20.4 (1.58)
      • Client 2.0 APIs
        • Client 2.0 - 25.05
        • Client 2.0 - 25.03
        • Client 2.0 - 24.12
        • Client 2.0 - 24.05
        • Client 2.0 - 23.02
        • Client 2.0 - 22.11
        • Archives
          • Client 2.0 - 20.4
          • Client 2.0 - 20.5
          • Client 2.0 - 20.6
          • Client 2.0 - 20.7
          • Client 2.0 - 20.9
          • Client 2.0 - 20.10
          • Client 2.0 - 20.12
          • Client 2.0 - 22.8
          • Client 2.0 - 22.10
      • Universal Webhook
        • Univ Webhook - 2.6
        • Univ Webhook - 2.4
        • Univ Webhook - 2.2
        • Univ Webhook - 2.1
        • Univ Webhook - 2.0
    • API Change Management
    • Global Throttling
    • Agent Guide
      • Network Topology
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      • Agent Configuration Fields
      • Agent Server High Availability
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  • Getting Started
  • Building Bots on Symphony Messaging
  • Building Extension Applications
  • Become a Certified Developer
  • Messaging REST API
  • Extension API
  • Developer Tools
  • Embedded Modules

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Start Your Developer Journey

Welcome, Symphony Messaging Developer!

Last updated 1 month ago

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Here you will learn about all the ways to streamline work using integrated bots and apps. By leveraging Symphony Messaging's open APIs, developers can create innovative Bots and workflows, save time with strategic automations, and customize their Symphony experience by building third-party Extension Apps.

Keep reading to learn about core Symphony Messaging concepts in order to ensure a smooth development journey from your first line of code to putting your application in production.

Getting Started

It's time to get started. Navigate to one of the following guides to kick off your developer journey today!

Looking to migrate your bot from the deprecated SDKs to the latest BDKs? Please check out our migration guides to bring your bot up to date with our latest tooling.

Building Bots on Symphony Messaging

Begin your development journey by taking an in depth look at Symphony Messaging Bots. Understand the core concepts and all the details needed to get your Bot up and running!

Want to build your first bot together with the Developer Relations team? Head over to our developer training centre and register for our online courses to get started, and it's free.

Bring customized and extensible workflows into Symphony Messaging through Extension Apps. Understand how to build, deploy, and manage your Extension App!

Enroll in our brand new Developer Certification program and obtain sandbox access for free! Register and enroll today!

In depth documentation and reference guide for the Symphony Messaging REST API:

In depth documentation and reference guide for the Symphony Messaging Extension API:

Check out our dedicated SDKs, Bot Developer Kit, Bot Generators and more to streamline your development process!

Securely embed stand-alone Symphony Messaging chat modules inside other websites and applications:

For even more in depth look at how to Build Bots and Apps, check out our new Developer Certification program: 🎓

Building Extension Applications

Become a Certified Developer

Messaging REST API

Extension API

Developer Tools

Embedded Modules

Building Bots
Developing Bots using BDK for Java
Developing Bots using BDK for Python
Implementing Workflows with WDK
Developer Certification
Extension Apps
Developer Certification
Overview of Extension API
Developer Tools
Embedded Modules
Become a Certified Developer
Migration guide from SDK to Symphony BDK for Java
Migration guide from SDK to Symphony BDK for Python
Building Bots on Symphony Messaging
Building Extension Applications on Symphony Messaging
Developer Tools
REST API Reference
Extension API Reference
Embedded Modules