Embedded Mode
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Embedded Mode allows you to embed Symphony Messaging within your application to provide full collaboration capabilities to your users. Your users can collaborate with half a million people across thousands of institutions on the Symphony network without leaving your platform. This allows you to add Symphony Messaging's secure and compliant chat capabilities to your application, unlocking instant external connectivity and workflow efficiency.
Access to discover which workflows our Embedded Mode offering can unlock for you, or to contact Sales.
It also supports extensive customization and exposes APIs to create rooms or register for notifications.
The following browsers are supported:
Edge 90+
Chrome 90+
The Symphony Messaging Embedded Mode supports two modes:
Focus, where a single chat is displayed.
In Focus mode, you can still display several chats on the screen, but each one will be placed in its own module.
Collaboration, where the full list of chat conversations is displayed, allowing the user to switch chat conversations, create a room, search for users or rooms, view unread messages, etc.
When reduced to a width of less than 700px, the Collaboration mode window automatically enters Mini view for a better user experience. Some features, such as extension applications, signals and activity feed, are not available in Mini view mode.
Recommended minimum view size:
Focus mode: Width 312px , Height 348px
Collaboration mode: Width 350px , Height 500px
Once Embedded Mode is loaded, it offers a number of capabilities:
Send a message to an existing room or to a list of users (more information here).
You can access a sandbox version of Embedded Mode, where you can easily test the configuration parameters, the two modes (Focus or Collaboration), as well as initiate a new message.
The sandbox is available at:
https://{your_pod_url}.symphony.com/embed/sandbox.html
You can load a specific conversation by adding a streamId as a query parameter:
https://{your_pod_url}.symphony.com/embed/sandbox.html?streamId=r2z0c14BJnF9bfsUbZRPN3///oP8vpocdA==
Note: You can update the configuration parameters using the settings wheel in the navigation bar.
allows you to embed standalone Symphony Messaging chat modules inside your own websites or any of your solutions that support web views.
Some of the advanced features are only available for specific .
Access the section, which provides some examples on GitHub, watch our recorded webinar with a live coding session, and get access to a sandbox.
In addition to the Focus and Collaboration modes, it is also possible to configure other aspects of Embedded Mode. For more information, refer to the .
There are several ways to load Embedded Mode, depending on the technical constraints of your web app. For more information, refer to our guide.
Quickly open an existing chat or create one (more information ).
Keep track of the chat activity, through a notification feed (more information ).
Be informed if the user is active or not (more information ).
It is possible to load extension applications in Embedded Mode (more information ).
Watch our .
Get started by looking at few Embedded Mode examples in this . One of the examples, index-webinar-demo.html, is covered during the webinar and may be a very good starting point. The other examples assume you are familiar with the React framework.
The are a set of advanced Embedded Mode integrations covering four use cases: Investment, Operations, Research and Wealth. Hopefully one of them will give you a good starting point on how to integrate Embedded Mode in your own portal.
