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Support for Embedded Collaboration Platform
Our Embedded Collaboration Platform can be used directly containerized in Desktop Integration Platforms.
It is therefore possible to load Symphony ECP as a standalone app.
As Symphony listens to ViewChat intents, it is possible even in Focus mode to navigate from one chat to another.
However, to be able to do that in Focus mode, a specific setting (
container=true) needs to be set when loading ECP in iFrame mode. When this setting is set, the Focus mode will load with a default landing page, therefore allowing to load the Focus mode without having to specify a specific streamId.Once the landing page is loaded, it is then possible to pilot the displayed conversation using ViewChat intents.
Only the iFrame rendering mode is fully supported in containers.
For the Focus mode:
https://{your_pod_url}.symphony.com/apps/embed?partnerId={partnerId}&container=true&mode=dark&condensed=true
In Focus mode, please note the presence of the
container setting and the absence of the streamId setting.For the Collaboration mode:
https://{your_pod_url}.symphony.com/apps/client2?embed=true&partnerId={partnerId}&mode=dark&condensed=true
Reminder: Set the
partnerId with the Partner Id that was provided to you. More info on Partner Id here.Last modified 19d ago