Configuration parameters

You can configure many aspects of ECP, such as the look and feel, the theme or the actions that the user can perform in the chat.

ECP settings

These are client-side parameters, which will not override the configuration of the pod. For example, if a user's admin has blocked file attachments in the Admin Portal, the setting showAttach to true will have no effect.

  // Common
  streamId: string; // Stream ID of an existing conversation to open
  userIds: string; // IM/Group chat: Comma separated user IDs or emails (or both)
  allowedApps: string; // Comma separated list of App IDs to whitelist
  // Focus mode only  
  theme: IThemeColors; // Color palette overrides
  // Common
  canAddPeople: boolean; // Allow add members to rooms if owner. Default false
  canClickExternalLinks: boolean; // Allow user to click links in messages. Links will be opened in a separate browser tab. Default false
  condensed: boolean; // Condensed mode. Default true
  condensedMessageBelowName: boolean; // If in condensed mode, display message below or next to name. Default true (below)
  ecpLoginPopup: boolean; // Perform login within a popup, for SSO systems that refuse iframe integration. Default false
  mode: 'light' | 'dark' | undefined; // Built-in colour palettes. Default light
  showAttach: boolean; // Enable attachments. Default true
  showEmoji: boolean; // Enable emojis in the editor. Default true
  showSuppressMessage: boolean; // Allow user to suppress messages. Default true
  showSystemMessages: boolean; // Show system/maestro messages (e.g. a user joined room). Default false
  sound: boolean; // Enable sound notifications
  // Focus mode only
  canClickInternalLinks: boolean; // Allow user to click Symphony links in messages. Upon click the platform receives an event and decides how to manage the link (see informative note). Default false
  showChatSearch: boolean; // Enable search feature. Default true
  showBookmarkMessage: boolean; // Ellow user to bookmark message. Default true
  showCompose: boolean; // Enable compose mode editor. Default true
  showDisableInput: boolean; // Enable user to disable editor. Default true
  showEditor: boolean; // Enable editor. default true
  showTitle: boolean; // Show room title in the header. Default true
  showInfo: boolean; // Show room information in the header. Default true
  showMembers: boolean; // Show list of members. Default true
  showProfilePopover: boolean; // Show popover profile cards. Default true
  symphonyLogo: boolean; // Display the 'Powered by SYMPHONY logo' below ECP chats. Default true
  // Collaboration mode only
  allowChatCreation: boolean; // Enable user to create new chats. Default false

Symphony link notifications explains how clicks on internal links are processed by Symphony.

How to update settings

There are several ways to update the ECP settings:

  • Through the updateSettings method, documented below.

  • At initialization, when rendering the chat, though the render method.

  • In direct iFrame rendering only, you can specify the settings using the query string parameters of the iFrame source URL. Note: Not all settings are supported.

Update settings method

The updateSettings method exposed by the SDK lets you update the ECP configuration parameters (listed above):




Object containing the settings to update

// Example
  mode: 'dark',
  condensed: true,
  symphonyLogo: false,

Custom themes

ECP comes with out-of-the-box support for Symphony's two color themes: Light and Dark.

You can also specify a custom theme, in order to align with the design system of the parent page. An example demonstrating the use of color palette overrides can be found here.

Note: Theming is currently only supported in Focus mode.

To set a custom theme, use either the render method or use the updateTheme method defined below.

Update theme method

The updateTheme method exposed by the SDK lets you update the ECP theme.




Object containing the theme to update

    primary: "#ff00dd",
    secondary: "#ac0202",
    accent: "#F7CA3B",
    success: "#2EAA35",
    error: "#DE342E",
    background: "#ffb8b8",
    surface: "#ffe0e0",
    text: "#000000",
    textPrimary: "#FFFFFF",
    textSecondary: "#FFFFFF",
    textAccent: "#17181B",
    textSuccess: "#FFFFFF",
    textError: "#FFFFFF",

Theme object (IThemeColors)

The list of available theme parameters is provided below.

Note: Shades are completely optional; by default they will be interpolated from the main colors.

export interface IThemeColors {
  // Application colors: 8 main colors
  primary: string;
  secondary: string;
  accent: string;
  success: string;
  error: string;
  background: string;
  surface: string;
  mention: string;
  // Text colors
  textPrimary: string;
  textSecondary: string;
  textAccent: string;
  textSuccess: string;
  textError: string;
  text: string;
  // Optional shades
  textShades?: ITextShades;
  textSurfaceShades?: ITextShades;
  primaryShades?: IColorShades;
  secondaryShades?: IColorShades;
  accentShades?: IColorShades;
  successShades?: IColorShades;
  errorShades?: IColorShades;

export interface ITextShades {
  '10': string;
  '20': string;
  '30': string;
  '40': string;
  '50': string;
  '60': string;
  '70': string;
  '80': string;
  '90': string;

export interface IColorShades {
  '10': string;
  '20': string;
  '30': string;
  '40': string;
  '60': string;
  '70': string;
  '80': string;
  '90': string;

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